FAQ
Q: How do I check the status of my order?
A: Upon placing your order, please allow our fulfillment warehouse up to 48 hours to have your order processed. The packaged goods will be shipped as soon as possible! As soon as the order is shipped, you will receive a shipment confirmation email and tracking number.
Q: Cancellation Request
A: If you've placed an order with us and qualify for a cancellation, please note that there will be a $5.00 restocking fee applied to the order.
Q: How long does shipping take?
A: For orders in the United States, you can expect your shipment to arrive within 3-5 business days.
Q: Do you ship Internationally?
A: At the moment, we ship only to the USA.
Q: Is your website secure with my personal information?
A: Definitely! You'll notice the use of SSL security on our site to ensure all of your personal information is encrypted. Your Credit Card information is used upon purchased and is forgotten immediately afterwards.
Q: How do I order on your website?
A: Once you find a product you're interested in, simply click the "Add to Cart" button. Fill in your shipping and billing information and we'll have your order shipped out to you as soon as possible!
Q: What do I do if my question is not answered here?
If you have any additional questions that are not addressed in our FAQ. Please contact us and we will get back to you as soon as possible.
Email: support@trypearli.com